OCS provides a range of managed services covering application management, technical support and outsourcing to its clients. OCS aims to reduce existing fixed IT spend by converting it to fully flexible managed services. OCS removes the burden of external resource management and administration whilst still ensuring continuity of service.

The provision of skilled resources to aid application development and maintenance and product support continue to remain a key issue, as in house staff are focused on new projects, tasks and initiatives. OCS provides comprehensive support services for applications, covering normal working hours or 24x7 support.

Managed Services include:

• Application Management and Support - full application replication, enhancement services, incident resolution;
• Technical Support - installation and support, software migrations and upgrades;
• Selective Outsourcing - tailored SLA's, helpdesk facilities, off-site or on-site resolution, full in and out of hours support (24x7);
• Universal Contract - The contract for the 21^st Century, fixed price, one contract, many options.